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IMPORTANT NOTICE!!  

Same day delivery service is now stopped for service!!

Pick up Point re-serviced from June 1st , Note: If you need to pick up at the office, you must WEAK MASK and no travel history within 14 days.

(A)  Shipping Fee and Delivery Lead Time

 1. Orders after discount HK$300 or above can enjoy free shipping for Commerical Addresses / Home Address (* Remote areas need additional shipping).

 2. Orders after discount HK$200 or above can enjoy free shipping for Alfred Locker.

 3. Orders after discount less than hk$200 need to pay shipping HK$35.

Addresses

Commerical Addresses / Home Address (* Remote areas)

Alfred Locker

Pick up Point at Tuen Mun (Pick up within 7 days) 

Re-serviced from June 1st , Note: If you need to pick up at the office, you must WEAK MASK and no travel history within 14 days.

Fee

Orders after discount HK$300 or above can enjoy free shipping*

i) * Remote areas : Tung Chung + HK$40

ii) Orders after discount less than hk$200 need to pay shipping HK$35

Orders after discount HK$200 or above can enjoy free shipping for Alfred Locker.

i) Pay attention to terms and conditions

ii) Orders after discount less than hk$200 need to pay shipping HK$35

Estimated delivery time:
You will receive an SMS containing the locker password
 

 If you need to pick up at the office, you must WEAK MASK and no travel history within 14 days.

Address: RM 908, 9/F, Block 5, NAN FUNG INDUSTRIAL CITY, NO 18 TIN HAU ROAD, TUEN MUN, NEW TERRITORIES

Order will be canceled if customer didnt pick up withing 7 calaneder days

Delivery Time

Monday to Friday : 0900 - 1800

Saturday :                0900 - 1300 

Public Holiday is not included 

Monday to Friday : 0900 - 1800

Saturday :                0900 - 1300 

Public Holiday is not included 

Monday to Friday : 1200 - 1900

Public Holiday is not included 

 

 Alfred Locker - Terms and Conditions:

 1. Orders Free shipping to Alfred Locker should be after discount HK$200 or above.

 2. Every order can be delivered to a single locker only , each locker can only accommodate one order.

 3 . Some lockers are only accessible by residents of specific properties only. Please do not select these lockers unless you are the stated resident. Lingsik King Limited is not responsible for failure to pick up by selecting resident only lockers without authority for entrance.

 4. Customer need to choose two Alfred Locker Address, for backup purposes , can inquire at https://locations.alfred.delivery/ 

 5. Please pick up orders within the specified period , if have any additional fee will be borne by the customer.

 6. If Shipping package is oversized, Lingsik King Limited will transfer the package to Commercial Addresses / Home Address, All of shipping fee will be borne by the customer.

 7. Should any dispute arise, the decision of Lingsik King Limited shall be final.

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(B) Delivery Method :

1. Upon success payment, you will receive a shipping notice sent from our system automatically indicating your order has reached the third-party logistics. Your order will be delivered, according to schedule on the notice(if any).

2. Notice will not be given prior to the delivery. 

3. If failed delivery and in the 7 days storage of expiry products still not picked up , recipients will be deemed to give up the right to pick up , orders will auto cancel , payments and merchandise will not be refunded.

4. If have any additional fee will be borne by the customer.

5. Should any dispute arise, the decision of Lingsik King Limited shall be final.

  ===========================================================================

 

(C) Tracking Orders:

1. If use Alfred Locker , you will receive a shipping notice sent from our system automatically (include waybill tracking number) , customer can use the waybill tracking number inquire at https://track.alfred.delivery/

2. If use Commerical Addresses / Home Address shipping , can inquire C.S call / whatsapp at office hour :10:30 - 18:30. 

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(D)  Notes and Delivery Details

  1. Delivery arrangements are made only after payment confirmation.
  2. Delivery service will be suspended when the typhoon signal No.8 or above or the black rainstorm signal is hoisted. In this event, customers will be contacted to re-schedule delivery time.
  3. Delivery will only be made to address on the order notice.
  4. Please note that Lingsik King Limited and the third-party logistics do not bear the risk and damage associated with Commissioned collection of goods.
  5. No changes on shipping address can be made once the order is confirmed. Please contact us at 2556 9777 or [email protected] if you need any assistance.
  6. Please check email for the delivery status. 
  7. All shipments require a signature for delivery unless waived by the shipper. Please contact our customer service if you find any problem about the package.
  8. Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in.
  9. All shipments require a signature for delivery unless waived by the shipper.
  10. Please note that all goods will be delivered as scheduled and to the best of our ability. We aim to deliver the goods when there is somebody in.
  11. Orders will be delivered to the exact address provided by the purchaser, orders will be completed once it’s been signed
  12. All orders are subject to confirmation of final availability and Lingsik King Limited reserves the right to reject the order in the event that any of the products or services requested are unavailable. In the event that we are unable to fulfill any of the products or services in your order, we will notify you by phone or email before delivery.
  13. Orders made after 9:00 am will be processed on the next working day.
  14. No delivery service will be provided for Saturday afternoon, Sunday and public holiday
  15. Order will be dispatched as soon as possible. The earliest delivery time would be the next day or the latest within 7 days.
  16. Orders made on the day before holiday may require a longer delivery time.
  17. Delivery might be delayed due to unavailability of certain products.
  18. Delivery to remote areas might be delayed.
  19. If delivery is delayed, postponed or cancelled due to traffic, weather, different district or other factors, the Company shall not be liable for any loss or damage, no matter whether the factor which causes the delay, postponement or cancellation is within the control of the Company or not
  20. Lingsik King Limited reserves the right to change these terms and conditions at any time.